Regional Sales Representative (New England)
Criterium Engineers is one of North America’s leading consulting engineering firms. Since 1957, we have provided our clients with the most complete building-related inspection services available throughout the US and Canada. For over 60 years, we have helped our clients better understand the buildings in which they live and work!
Criterium specializes in existing buildings and construction-related services, including inspection, diagnostics, maintenance planning, construction monitoring, and problem solving. Some of our target clients include Property Managers, Commercial Brokers, Homeowner Associations, Home Buyers and Owners, Insurance Firms, Building Developers, Contractors, and Architects.
The New England Regional Sales Representative is responsible for cultivating, developing and expanding sales and client relationships in Maine, Massachusetts, New Hampshire and Vermont. The initial focus of this new role will be driving growth in one of Criterium Engineers’ primary market segments: Homeowner Association (HOAs) Services, namely to market our industry leading services which includes Reserve Fund Studies, Transition Studies, and Construction Monitoring (https://criterium-engineers.com/homeowner-associations/).
This is a new position that is part of a growing sales team and offers the opportunity for the individual to expand into additional market segments and services. The ideal candidate is results driven and highly organized with excellent business acumen, strong communication and presentation skills, and a client-focused approach.
The New England Regional Sales Representative is responsible for client management and driving and managing each stage of the sales and client management process, including client preparation and research, client prospecting, needs assessment, proposal development, and closing. The position will support several affiliate offices in New England and allocate prospecting time to reflect sales goals by market. Finally, this position will serve as a key advisor and advocate for Criterium Engineers’ products and services, and the individual must be comfortable navigating multiple levels of a client’s organization.
Location: Flexible (ME, MA, NH, or VT)
- Maintain, improve, and manage all aspects of the client relationship to meet or exceed revenue and profitability goals
- Develop and execute plans to acquire new clients, including identifying the most attractive prospects and cultivating relationships that deliver new, profitable revenue for offices in the Northern New England region
- Lead process to initiate and respond to client RFIs/RFPs including understanding client requirements and communicating them to office staff and engineers
- Provide regular progress reports including sales pipelines and key sales metrics
- Work across multiple offices in several New England states, balancing client needs and local office capacity, capabilities and sales goals
- Establish and maintain sufficient knowledge of Criterium Engineers’ products and services and identify potential new product and service offerings
- Sustain a strong rapport with key clients by making periodic visits, exploring specific needs, and anticipating new opportunities
Education and Experience:
- 3+ years of sales and client management experience with a background in construction, real estate, and/or engineering services is preferred. Experience with homeowner or community associations is a plus
- Bachelor’s degree required
- Experience generating profitable growth through prospecting new sales, managing and expanding client relationship, and executing on planned goals and metrics
- A strong self-starter capable of building and maintaining client and internal relationships
- Strong business acumen with excellent written and communication skills
- Highly organized, disciplined, adaptable and flexible
- Adept at analyzing/researching information and determining actions while using critical thinking skills to make and implement effective decisions
- Ability to influence and collaborate at all levels of the organization
- Travel approximately 25% – 35% of the job, depending on base location
- Comfort navigating stressful situations and balancing multiple streams of work
- Ability to take on other duties as assigned